Refund Policy
Clear and fair rules for cancellations and refunds at Aden Boys PG
Effective Date: August 1, 2026
At Aden Boys PG, we aim to provide a transparent, fair, and hassle-free accommodation experience. Please read our policy carefully before confirming your booking or paying any advance fees.
1. Booking Cancellations & Advance Payments
If you need to cancel a room reservation prior to moving in, the following refund rules apply to your advance deposit:
More than 7 Days Before Check-in: 100% Refund of the booking amount.
Within 7 Days of Check-in: 50% Refund of the advance amount. (The remaining 50% is retained to cover administrative and reservation costs).
Same-Day Cancellation or No-Show: We do not issue refunds for cancellations made on the scheduled check-in date or for no-shows.
2. Monthly Rent & Move-Out Terms
Notice Period Requirement: To be eligible for a rent refund or key deposit release upon moving out, residents must provide at least 30 days (1 month) written notice before vacating.
Failure to Provide Notice: Monthly rent paid without giving the full 1-month written notice is strictly non-refundable.
Security Deposit: Any applicable security deposit will be processed and refunded upon move-out, subject to a final room inspection for damages or outstanding utility/service dues.
3. Payment Processing & Timeline
Refund Method: Approved refunds will be credited back via the original payment method (UPI, Bank Transfer, Debit/Credit Card).
Processing Time: Once approved, funds will be processed and credited within 7 to 10 working days.
4. Cancellation by Management
In rare circumstances where management must cancel a reservation due to urgent maintenance, room availability issues, or unforeseen facility circumstances, you will be offered:
A 100% full refund of all money paid, OR
An equivalent alternative room/bed configuration within our properties, subject to availability and your approval.
5. Terms & Conduct Exceptions
Disciplinary Eviction: No refunds (rent or advance) will be issued to any resident evicted due to serious violations of house rules, illegal activity, or code of conduct breaches.
Policy Revisions: Aden Boys PG reserves the right to update or modify this policy as necessary. Any updates will apply to future bookings or lease renewals.
6. How to Request a Cancellation or Refund
To initiate a cancellation or refund request, please submit your full name, room/booking details, payment receipt, and reason for cancellation to management via:
Phone / WhatsApp: +91 98312 82773
Email: adenboyshostel@gmail.com
Terms & Conditions
FAQs
Can I cancel booking?
Yes, cancellations over 7 days get full refund.
What about late cancellations?
Within 7 days, you get 50% refund; no refund on same-day cancellations.
How do move-out refunds work?
Provide 30 days written notice for rent refund and key deposit release after inspection.
When is refund processed?
Refunds are processed within 7 to 10 working days.
What if management cancels?
You get a full refund or an alternative room if available.
How to request cancellation or refund?
Send your details and reason via phone, WhatsApp, or email to management.
Contact Us
Reach out for cancellations or refund requests.
