Refund Policy
Clear and fair rules for cancellations and refunds at Aden Boys PG
Effective Date: August 1, 2026
At Aden Boys PG, we aim to provide a transparent, fair, and hassle-free accommodation experience. Please read our policy carefully before confirming your booking or paying any advance fees.
1. Booking Cancellations & Advance Payments
If you need to cancel a room reservation prior to moving in, the following refund rules apply to your advance deposit:
More than 7 Days Before Check-in: 100% Refund of the booking amount.
Within 7 Days of Check-in: 50% Refund of the advance amount. (The remaining 50% is retained to cover administrative and reservation costs).
Same-Day Cancellation or No-Show: We do not issue refunds for cancellations made on the scheduled check-in date or for no-shows.
2. Monthly Rent & Move-Out Terms
Notice Period Requirement: To be eligible for a rent refund or key deposit release upon moving out, residents must provide at least 30 days (1 month) written notice before vacating.
Failure to Provide Notice: Monthly rent paid without giving the full 1-month written notice is strictly non-refundable.
Security Deposit: Any applicable security deposit will be processed and refunded upon move-out, subject to a final room inspection for damages or outstanding utility/service dues.
3. Payment Processing & Timeline
Refund Method: Approved refunds will be credited back via the original payment method (UPI, Bank Transfer, Debit/Credit Card).
Processing Time: Once approved, funds will be processed and credited within 7 to 10 working days.
4. Cancellation by Management
In rare circumstances where management must cancel a reservation due to urgent maintenance, room availability issues, or unforeseen facility circumstances, you will be offered:
A 100% full refund of all money paid, OR
An equivalent alternative room/bed configuration within our properties, subject to availability and your approval.
5. Terms & Conduct Exceptions
Disciplinary Eviction: No refunds (rent or advance) will be issued to any resident evicted due to serious violations of house rules, illegal activity, or code of conduct breaches.
Policy Revisions: Aden Boys PG reserves the right to update or modify this policy as necessary. Any updates will apply to future bookings or lease renewals.
6. How to Request a Cancellation or Refund
To initiate a cancellation or refund request, please submit your full name, room/booking details, payment receipt, and reason for cancellation to management via:
Phone / WhatsApp: +91 98312 82773
Email: adenboyshostel@gmail.com
Terms & Conditions
FAQs
Can I cancel booking?
Yes, cancellations over 7 days get full refund.
What about late cancellations?
Within 7 days, you get 50% refund; no refund on same-day cancellations.
How do move-out refunds work?
Provide 30 days written notice for rent refund and key deposit release after inspection.
When is refund processed?
Refunds are processed within 7 to 10 working days.
What if management cancels?
You get a full refund or an alternative room if available.
How to request cancellation or refund?
Send your details and reason via phone, WhatsApp, or email to management.
